{"id":1259479,"date":"2025-06-09T21:54:43","date_gmt":"2025-06-09T21:54:43","guid":{"rendered":"https:\/\/soporte.aeroidea.net\/?post_type=docs&#038;p=1228666"},"modified":"2026-06-08T20:22:06","modified_gmt":"2026-06-08T20:22:06","password":"","slug":"trato-al-personal-tdc","status":"publish","type":"docs","link":"https:\/\/aeroidea.net\/soporte2\/index.php\/docs\/trato-al-personal-tdc\/","title":{"rendered":"Trato al personal TDC"},"content":{"rendered":"<div style=\"background:linear-gradient(135deg,#1e1f26,#0170B9);color:#fff;padding:24px 28px;border-radius:12px;margin-bottom:24px\">\n<h2 style=\"color:#fff;margin:0 0 8px 0;font-size:1.6em\">???? Trato al Personal (TDC)<\/h2>\n<p style=\"margin:0;opacity:0.9;font-size:1.05em\">Normas de convivencia y respeto hacia los Tripulantes De Cabina e instructores.<\/p>\n<\/div>\n<div style=\"background:#fef2f2;border-left:4px solid #ef4444;border-radius:0 10px 10px 0;padding:16px 20px;margin-bottom:24px\">\n<strong style=\"color:#991b1b;font-size:1.05em\">???? Tolerancia Cero<\/strong><\/p>\n<p style=\"color:#991b1b;margin:8px 0 0\">La instituci\u00f3n aplica una pol\u00edtica de <strong>tolerancia cero<\/strong> ante cualquier forma de maltrato, intimidaci\u00f3n, acoso o falta de respeto hacia el personal docente, administrativo e instructores de vuelo.<\/p>\n<\/div>\n<div style=\"display:flex;align-items:flex-start;gap:16px;margin-bottom:14px\">\n<div style=\"background:#dc2626;color:#fff;width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;flex-shrink:0\">!<\/div>\n<div style=\"background:#f8fafc;border-radius:10px;padding:14px 18px;flex:1\">\n<strong>Falta grav\u00edsima:<\/strong> Agredir verbal o f\u00edsicamente a un instructor o miembro del staff conlleva expulsi\u00f3n inmediata sin derecho a reembolso ni reingreso.\n<\/div>\n<\/div>\n<div style=\"display:flex;align-items:flex-start;gap:16px;margin-bottom:24px\">\n<div style=\"background:#00b5dd;color:#fff;width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;flex-shrink:0\">\u2713<\/div>\n<div style=\"background:#f8fafc;border-radius:10px;padding:14px 18px;flex:1\">\n<strong>Conducto correcto:<\/strong> Si tienes una queja leg\u00edtima sobre el trato de un empleado, el canal es un <a href=\"\/soporte2\/index.php\/docs\/procedimiento-de-reclamos\/\">Ticket de Reclamo<\/a> formal, nunca la confrontaci\u00f3n directa.\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>???? Trato al Personal (TDC) Normas de convivencia y respeto hacia los Tripulantes De Cabina e instructores. ???? Tolerancia Cero La instituci\u00f3n aplica una pol\u00edtica de tolerancia cero ante cualquier forma de maltrato, intimidaci\u00f3n, acoso o falta de respeto hacia el personal docente, administrativo e instructores de vuelo. ! Falta grav\u00edsima: Agredir verbal o f\u00edsicamente [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[157],"doc_tag":[],"knowledge_base":[146],"class_list":["post-1259479","docs","type-docs","status-publish","hentry","doc_category-etica-y-uniforme","knowledge_base-tyc"],"year_month":"2026-06","word_count":101,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"","author_nicename":"","author_url":"https:\/\/aeroidea.net\/soporte2\/index.php\/author\/"},"doc_category_info":[{"term_name":"T&amp;C\u27a1\ufe0fConducta \u00e9tica y uniforme","term_url":"https:\/\/aeroidea.net\/soporte2\/index.php\/docs\/tyc\/etica-y-uniforme\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"Terminos y Condiciones","term_url":"https:\/\/aeroidea.net\/soporte2\/index.php\/docs\/tyc\/","term_slug":"tyc"}],"knowledge_base_slug":["tyc"],"_links":{"self":[{"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/docs\/1259479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/comments?post=1259479"}],"version-history":[{"count":0,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/docs\/1259479\/revisions"}],"wp:attachment":[{"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/media?parent=1259479"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/doc_category?post=1259479"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/doc_tag?post=1259479"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/knowledge_base?post=1259479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}