{"id":1259519,"date":"2025-06-09T21:54:51","date_gmt":"2025-06-09T21:54:51","guid":{"rendered":"https:\/\/soporte.aeroidea.net\/?post_type=docs&#038;p=1232412"},"modified":"2026-06-06T18:01:33","modified_gmt":"2026-06-06T18:01:33","password":"","slug":"tipo-ii-dias-de-mora","status":"publish","type":"docs","link":"https:\/\/aeroidea.net\/soporte2\/index.php\/docs\/tipo-ii-dias-de-mora\/","title":{"rendered":"Ticket de Soporte ????\ufe0f Tr\u00e1mite Tipo II \u27a1\ufe0f Dias de mora"},"content":{"rendered":"<div style=\"background:linear-gradient(135deg,#1e1f26,#0170B9);color:#fff;padding:24px 28px;border-radius:12px;margin-bottom:24px\">\n<h2 style=\"color:#fff;margin:0 0 8px 0;font-size:1.6em\">???? D\u00edas de Mora<\/h2>\n<p style=\"margin:0;opacity:0.9;font-size:1.05em\">Gesti\u00f3n del tr\u00e1mite cuando se ha superado el per\u00edodo de gracia de pagos.<\/p>\n<\/div>\n<div style=\"display:flex;gap:12px;margin-bottom:24px;flex-wrap:wrap\"><span style=\"background:#dbeafe;color:#1e40af;padding:8px 16px;border-radius:20px;font-weight:600;border:1px solid #bfdbfe\">???? Tr\u00e1mite Tipo II<\/span><span style=\"background:#dbeafe;color:#1e40af;padding:8px 16px;border-radius:20px;font-weight:600;border:1px solid #bfdbfe\">???? 20 \u20ac<\/span><span style=\"background:#fef3c7;color:#a16207;padding:8px 16px;border-radius:20px;font-weight:600;border:1px solid #fde68a\">\u23f1 7 a 30 d\u00edas h\u00e1biles<\/span><\/div>\n<h3>\u00bfQu\u00e9 es la mora?<\/h3>\n<div style=\"display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:24px\">\n<div style=\"background:#f0fdf4;border:1px solid #bbf7d0;border-radius:10px;padding:18px;text-align:center\">\n<div style=\"font-size:2em;margin-bottom:6px\">\u2705<\/div>\n<p><strong style=\"color:#15803d\">Per\u00edodo de gracia<\/strong><\/p>\n<p style=\"margin:6px 0 0;color:#475569;font-size:0.9em\"><strong>10 d\u00edas<\/strong> despu\u00e9s de la fecha l\u00edmite de pago<\/p>\n<\/div>\n<div style=\"background:#fef2f2;border:1px solid #fecaca;border-radius:10px;padding:18px;text-align:center\">\n<div style=\"font-size:2em;margin-bottom:6px\">\u274c<\/div>\n<p><strong style=\"color:#dc2626\">Despu\u00e9s del d\u00eda 10<\/strong><\/p>\n<p style=\"margin:6px 0 0;color:#475569;font-size:0.9em\">El plan se <strong>cancela autom\u00e1ticamente<\/strong> y se requiere tr\u00e1mite<\/p>\n<\/div>\n<\/div>\n<h3>Procedimiento<\/h3>\n<div style=\"position:relative;margin-bottom:24px\">\n<div style=\"display:flex;align-items:flex-start;gap:16px;margin-bottom:14px\">\n<div style=\"background:#00b5dd;color:#fff;width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;flex-shrink:0\">1<\/div>\n<div style=\"background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;padding:14px 18px;flex:1\"><strong>Crea un ticket de soporte<\/strong><\/p>\n<p style=\"margin:4px 0 0;color:#64748b;font-size:0.9em\">Indica tu situaci\u00f3n y el n\u00famero de plan de pagos afectado<\/p>\n<\/div>\n<\/div>\n<div style=\"display:flex;align-items:flex-start;gap:16px;margin-bottom:14px\">\n<div style=\"background:#00b5dd;color:#fff;width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;flex-shrink:0\">2<\/div>\n<div style=\"background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;padding:14px 18px;flex:1\"><strong>Compra el tr\u00e1mite Tipo II<\/strong><\/p>\n<p style=\"margin:4px 0 0;color:#64748b;font-size:0.9em\">20\u20ac en la tienda online + reporta el pago<\/p>\n<\/div>\n<\/div>\n<div style=\"display:flex;align-items:flex-start;gap:16px\">\n<div style=\"background:#16a34a;color:#fff;width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;flex-shrink:0\">\u2713<\/div>\n<div style=\"background:#f0fdf4;border:1px solid #bbf7d0;border-radius:10px;padding:14px 18px;flex:1\"><strong style=\"color:#15803d\">Resoluci\u00f3n<\/strong><\/p>\n<p style=\"margin:4px 0 0;color:#64748b;font-size:0.9em\">Administraci\u00f3n ajusta tu expediente y reactiva tu plan<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"background:#fef3c7;border-left:4px solid #f59e0b;border-radius:0 10px 10px 0;padding:16px 20px;margin-bottom:24px\"><strong style=\"color:#92400e\">\u26a0\ufe0f Evita la mora<\/strong><\/p>\n<p style=\"color:#92400e;margin:8px 0 0\">Recibir\u00e1s <a href=\"\/soporte2\/index.php\/docs\/emails-automatizados-del-sistema-administrativo\/\" style=\"color:#92400e;font-weight:bold\">emails de recordatorio<\/a> 10, 5, 4, 3, 2 y 1 d\u00eda antes del vencimiento. \u00a1No los ignores!<\/p>\n<\/div>\n<div style=\"background:#f1f5f9;border-radius:8px;padding:16px 20px;display:flex;gap:12px;flex-wrap:wrap;align-items:center\"><strong style=\"color:#475569\">???? Ver tambi\u00e9n:<\/strong><a href=\"\/soporte2\/index.php\/docs\/instrucciones-para-solicitar-tramite-administrativo-tipo-ii-iii-iv-o-v\/\" style=\"background:#00b5dd;color:#fff;padding:6px 14px;border-radius:20px;text-decoration:none;font-size:0.9em\">Instrucciones generales<\/a><a href=\"\/soporte2\/index.php\/docs\/formas-de-pago\/\" style=\"background:#0170B9;color:#fff;padding:6px 14px;border-radius:20px;text-decoration:none;font-size:0.9em\">Proceso de pago<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>???? D\u00edas de Mora Gesti\u00f3n del tr\u00e1mite cuando se ha superado el per\u00edodo de gracia de pagos. ???? Tr\u00e1mite Tipo II???? 20 \u20ac\u23f1 7 a 30 d\u00edas h\u00e1biles \u00bfQu\u00e9 es la mora? \u2705 Per\u00edodo de gracia 10 d\u00edas despu\u00e9s de la fecha l\u00edmite de pago \u274c Despu\u00e9s del d\u00eda 10 El plan se cancela autom\u00e1ticamente [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[75],"doc_tag":[],"knowledge_base":[147],"class_list":["post-1259519","docs","type-docs","status-publish","hentry","doc_category-tramites","knowledge_base-manual-del-usuario"],"year_month":"2026-06","word_count":128,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"","author_nicename":"","author_url":"https:\/\/aeroidea.net\/soporte2\/index.php\/author\/"},"doc_category_info":[{"term_name":"Tr\u00e1mites","term_url":"https:\/\/aeroidea.net\/soporte2\/index.php\/docs\/manual-del-usuario\/tramites\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"Manual del usuario","term_url":"https:\/\/aeroidea.net\/soporte2\/index.php\/docs\/manual-del-usuario\/","term_slug":"manual-del-usuario"}],"knowledge_base_slug":["manual-del-usuario"],"_links":{"self":[{"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/docs\/1259519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/comments?post=1259519"}],"version-history":[{"count":0,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/docs\/1259519\/revisions"}],"wp:attachment":[{"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/media?parent=1259519"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/doc_category?post=1259519"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/doc_tag?post=1259519"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/knowledge_base?post=1259519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}