{"id":1259624,"date":"2025-06-09T21:55:12","date_gmt":"2025-06-09T21:55:12","guid":{"rendered":"https:\/\/soporte.aeroidea.net\/?post_type=docs&#038;p=1237468"},"modified":"2026-06-06T21:26:28","modified_gmt":"2026-06-06T21:26:28","password":"","slug":"45-procedimiento-para-requerir-soporte-al-usuario","status":"publish","type":"docs","link":"https:\/\/aeroidea.net\/soporte2\/index.php\/docs\/45-procedimiento-para-requerir-soporte-al-usuario\/","title":{"rendered":"45. Proceso \u27a1 Requerir soporte al usuario"},"content":{"rendered":"<div style=\"background:linear-gradient(135deg,#1e1f26,#0170B9);color:#fff;padding:24px 28px;border-radius:12px;margin-bottom:24px\">\n<h2 style=\"color:#fff;margin:0 0 8px 0;font-size:1.6em\">\ud83c\udfa7 Proceso: Requerir soporte al usuario<\/h2>\n<p style=\"margin:0;opacity:0.9;font-size:1.05em\">Soporte General<\/p>\n<\/div>\n<div style=\"background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;padding:20px 24px;margin-bottom:24px;line-height:1.7;color:#334155\">\n<p>Procedimiento para lograr asesor\u00eda y cumplir un objetivo:<\/p>\n<div style=\"display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:16px 0\">\n<div style=\"background:#eff6ff;border:1px solid #bfdbfe;border-radius:10px;padding:14px;display:flex;align-items:center;gap:10px\"><span style=\"font-size:1.2em\">\ud83d\udcb3<\/span><strong style=\"color:#0170B9;font-size:0.9em\">Registrar un pago<\/strong><\/div>\n<div style=\"background:#f0fdf4;border:1px solid #bbf7d0;border-radius:10px;padding:14px;display:flex;align-items:center;gap:10px\"><span style=\"font-size:1.2em\">\ud83d\udcc2<\/span><strong style=\"color:#15803d;font-size:0.9em\">Realizar expediente<\/strong><\/div>\n<div style=\"background:#faf5ff;border:1px solid #e9d5ff;border-radius:10px;padding:14px;display:flex;align-items:center;gap:10px\"><span style=\"font-size:1.2em\">\ud83d\udcc5<\/span><strong style=\"color:#7e22ce;font-size:0.9em\">Acceder a planificaci\u00f3n<\/strong><\/div>\n<div style=\"background:#fef3c7;border:1px solid #fde68a;border-radius:10px;padding:14px;display:flex;align-items:center;gap:10px\"><span style=\"font-size:1.2em\">\ud83d\udd27<\/span><strong style=\"color:#a16207;font-size:0.9em\">Resolver problemas<\/strong><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\ud83c\udfa7 Proceso: Requerir soporte al usuario Soporte General Procedimiento para lograr asesor\u00eda y cumplir un objetivo: \ud83d\udcb3Registrar un pago \ud83d\udcc2Realizar expediente \ud83d\udcc5Acceder a planificaci\u00f3n \ud83d\udd27Resolver problemas<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[68,158,90],"doc_tag":[17],"knowledge_base":[151,147],"class_list":["post-1259624","docs","type-docs","status-publish","hentry","doc_category-de-estudiantes","doc_category-nuevo-ingreso","doc_category-soporte-general","doc_tag-informacion-relacionada-al-soporte","knowledge_base-preguntas-frecuentes","knowledge_base-manual-del-usuario"],"year_month":"2026-06","word_count":27,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"","author_nicename":"","author_url":"https:\/\/aeroidea.net\/soporte2\/index.php\/author\/"},"doc_category_info":[{"term_name":"Procedimientos de estudiantes","term_url":"https:\/\/aeroidea.net\/soporte2\/index.php\/docs\/manual-del-usuario\/de-estudiantes\/"},{"term_name":"Procedimientos de Nuevo Ingreso de estudiante","term_url":"https:\/\/aeroidea.net\/soporte2\/index.php\/docs\/manual-del-usuario\/nuevo-ingreso\/"},{"term_name":"Soporte General","term_url":"https:\/\/aeroidea.net\/soporte2\/index.php\/docs\/preguntas-frecuentes\/soporte-general\/"}],"doc_tag_info":[{"term_name":"informacion relacionada al soporte","term_url":"https:\/\/aeroidea.net\/soporte2\/index.php\/docs-tag\/informacion-relacionada-al-soporte\/"}],"knowledge_base_info":[{"term_name":"Informaci\u00f3n General","term_url":"https:\/\/aeroidea.net\/soporte2\/index.php\/docs\/preguntas-frecuentes\/","term_slug":"preguntas-frecuentes"},{"term_name":"Manual del usuario","term_url":"https:\/\/aeroidea.net\/soporte2\/index.php\/docs\/manual-del-usuario\/","term_slug":"manual-del-usuario"}],"knowledge_base_slug":["preguntas-frecuentes","manual-del-usuario"],"_links":{"self":[{"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/docs\/1259624","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/comments?post=1259624"}],"version-history":[{"count":0,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/docs\/1259624\/revisions"}],"wp:attachment":[{"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/media?parent=1259624"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/doc_category?post=1259624"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/doc_tag?post=1259624"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/aeroidea.net\/soporte2\/index.php\/wp-json\/wp\/v2\/knowledge_base?post=1259624"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}